General information
Entity
CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.
Through offices across Europe, North and South America, and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing, issuer services and transfer agent.
With 7,000 employees and a large client base, CACEIS is a European leader in asset servicing and one of the major players worldwide
By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
Reference
2025-99695
Publication date
21/04/2025
Job description
Business type
Types of Jobs - Asset Management
Job title
Client Operations Officer, Reconciliation Business Support M/F
Contract type
Permanent Contract
Expected start date
02/06/2025
Management position
No
Job summary
What is the opportunity?
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.
The role is responsible to provide administrative, operational, and logistical assistance to ensure the smooth functioning of an organization. The main purpose of business support roles is to ensure the reconciliation application is up and running for daily operations to be perform. This includes monitoring of application stability, data feeds, static updates and manage any rejections or issues that arise. Additional responsibilities are on user access management and account setup.
The team is supporting Europe region with shift hours of 9:00am – 6:00pm. However, flexibility is required to support business needs.
What will you do?
- Monitor system feeds from various sources and ensuring no delays to the reconciliation process.
- Ensure the maintenance queue is monitored and all rejected feeds are investigated / resolved on a daily basis.
- Respond quickly and efficiently to and problems reported by the Reconciliation teams and also respective Business Units.
- Ensure appropriate access is given to the users and promotes consistency.
- Ensure static setup and account setup are being performed on a timely manner.
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Position location
Geographical area
Asia, Malaysia
City
Putrajaya
Candidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
Relevant tertiary education: Computer Science, IT & Technology
Level of minimal experience
0-2 years
Experience
Relevant experience in financial services, preferably in operations environment with basic Reconciliation knowledge.
Required skills
Technical experience in application & system support
Technical skills required
Technical experience in application & system support
Languages
English
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