CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

The Head of unit is in charge of a specific scope of activity within a business line or support function at a local level (branch). He/she is responsible for defining priorities, goals and roadmap for his/her unit in line with his/her management guidelines. He/she also ensures that the strategic objectives translate into concrete achievements.

What will you do?

Strategy Implementation

• Implement the strategic vision of his/her business line within his/her scope of responsibility and identify the required means and resources
• Ensure the successful outcome of his/her activity roadmap

Human Resources Management

• Manage directly several managers / team managers, contributors and/or a large or complex team (e.g. experts, multicultural, multi-country, multidisciplinary resources)
• Ensure permanent adequacy between his/her resources (skills, equipment, etc.), organization and activity stakes
• Promote synergies and encourage the support of actors with different logics or priorities
• Responsible for the budget of the cost center allocated (meet the given budget / create the budget within the process)

Activity Management

• Define the organization of his/her unit and the distribution of roles & responsibilities
• Build and arbitrate the budget of his/her unit
• Anticipate and manage risks within his/her scope of responsibility
• Develop, enhance and follow quality of service
  May represent the company externally

Production

• May be required to take over part of the operational activities of his/her unit

Innovation & Continuous Improvement

• Monitor and share market stakes and client expectations
• Propose new ideas and/or projects to improve activity performance or to meet new business challenges
• Encourage permanent review of process chains & prioritize proposals for process optimization

Bachelor's Degree in a related field

What do you need to succeed?

Must have

• Understand business line strategic objectives and decisions and cascade them into coordinated action plans
• Ensure team members understand and embrace the strategic vision and long-term objectives behind the short-term goals Associated knowledge
• Represent the organization or his/her activity in public events or professional gatherings and communicate in the most appropriate manner according to the stakes and level of the audience Associated knowledge
• When confronted with multiple options or issues, investigate and/or obtain from other actors all the required information to make effective and informed decisions based on the relevance of the issue and in alignment with company objectives and rules
• Assume the decision made (commit personally) and defend it and/or convince others if necessary Associated knowledge

Nice to have

• Independently use most of the standard functionalities of office software in the context of unit activities
• Take charge of the progress and monitoring of a worksite or a stage of a project (e.g. statement of requirements, functional acceptances, etc.) under the direction of a project manager
• Acquire knowledge of the behaviour outlined in the Think Client charter and put it into practice, in relation to his/her activity, promote the charter and its implementation on a daily basis within CACEIS, and foster the development of everyone and him/herself on a daily basis