Entity
CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.
Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.
CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..
Reference
2026-115721
Publication date
21/09/2026
CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing and issuer services.
Corporate action booking and income team – The activities associated with this Team are all Corporate Action workflows initiated for Americas region (North and South), on the following topics: General meetings, processing events through announcement and payment.
Income activity has been added very recently as part of our follow the sun operating model.
Role Responsibilities:
Custody : COA booking and Income
The operation officer is responsible for day-to-day supervision and validation of accurate and timely processing, reconciliations,
reporting and query resolution within required timeframes across all prescribed services to CACEIS clients.
- Announce to client incoming events for which their choice or action is requested
- Execute income events in order to reflect a correct safekeeping position in our records
- Provide updates on any inquiry received from external clients
- Collect the clients choice for optional events and process them accordingly
- Respect deadlines from issuers and custodians
- Process payment message as per information collected
- Monitor carefully activity dashboard to prioritize items and maintain it in a clean state
- Reconcile pending items in a timely manner
- Process and validate within the required timeframes while maintaining excellent accuracy rate
- Respect SLA and operational procedures without exception, deviations are reported to Supervisor/Manager immediately
- Suggest improvement or innovative ideas that could enhance productivity and efficiency inside the team
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