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2026-116098 - Client Services Officer - OLIS M/F

Fri, 16 Oct 2026 22:18:08 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./IT, Digital et Data
Type de contrat : CDI
Description du poste :
CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. As part of its growth, CACEIS is looking for a Client Services Officer for its Digital Client Services Department to support the OLIS platform. The Client Services Officer, will be the primary point of contact for clients on all matters related to our digital and data tools. You will take ownership of client requests and incidents end‑to‑end, coordinate internal and external stakeholders when needed, and contribute actively to improving the client experience and our workflows. You will be part of an international setup in which client support is coordinated across several Credit Agricole CACEIS entities. Within this structure, you help maintain clarity, continuity and consistency in how clients use OLIS and our digital solutions. Main responsibilities: Client Support and Case Management Act as a first point of contact for clients and prospects by email and telephone, handling initial concerns in a calm, professional and client‑oriented manner. Handle client questions received through shared group mailboxes (CRM) and other And phone Review, assess and prioritise incoming requests in a structured way, ensuring clear and timely updates to clients. Manage client cases in the CRM system, documenting requests, actions and decisions, and following up when additional information or coordination is required. Take ownership of the cases you pick up, working independently while involving colleagues and specialised teams when necessary. Onboarding, data & access administration Support client onboarding and changes related to digital and data tools, Client training, demonstrations & guidance Provide online or in‑person demonstrations of OLIS and other digital tools to clients and prospects. Continuous improvement & evolution of digital tools Contribute to the definition of business requirements for evolutions of digital and data tools (expression of needs). Coordination of internal and external stakeholders Compliance, risk & client‑centric culture - Apply CACEIS procedures, including quality (ISAE 3402, ISO 9001), compliance and risk guidelines relevant to your activity.

Ville : Montréal
Niveau d'études minimum : Bac + 3 / L3
Langue / Niveau :
Anglais : Opérationnel

2026-109918 - Associate Director, Business Continuity Planning, Infrastructure System Security & Resilience M/F

Wed, 14 Oct 2026 22:09:01 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Gestion des opérations
Type de contrat : CDI
Description du poste :
The purpose of this position is to ensure the effective Business Continuity Management practices are in place CACEIS Malaysia; This includes the quality, efficiency and risk mitigation strategies of the plans by providing oversight of the BCPs (business continuity plans), BIAs (business impact analyses), Pandemic Plans, WARP offsite testing, Contact (call tree exercises). The Business Resilience Associate Director acts as Operations coordinator for all Crisis Management activities and to ensure all crises are properly assessed, escalated and that subsequent activities are in line with the Crisis Management Policy and protocols. Additionally, this position is the local representative of all Business Continuity Management activities CACEIS Malaysia, ensuring connections between business activities and regional representatives. To ensure all Technology Infrastructure incident priority are properly assessed and managed according to Major incident Management (MIM) procedure. What will you do? Business Continuity Management Manage and coordinate all aspects of the Business Continuity Lifecycle at Global and Local Country Business Level and adopt CACEIS model, governance, risk, policy framework. Coordinates tactical activities of BCM globally and key focus at local country level Providing support and coverage, as part of the global team for events regardless of their location during the Malaysia Morning Hours Identify gaps in application capabilities requirements working with the business and IT to resolve the gap through acceptance, work arounds or an enhancement project Create awareness amongst employees on business continuity matters via staff communication and information sharing i.e. preventive and mitigating measures during natural disaster, pandemic, geopolitical situations by partnering with the related functions. Monitor and improve BCP key indicators and prepare management reports in line with group objectives. Partnering with CACEIS BCM 2LOD teams, Functional teams, Regional and Business Line Executive to create, coordinate and maintain a multi-discipline Incident Management Team to provide a resilient response to incidents Track outstanding audit items or regulatory findings relative to the respective business lines, as they relate to BCM, assuring established timelines are met and keeping the management informed of the status Maintaining a working relationship/liaison with other Crisis Management Teams Support business change initiatives as it relates to BCM, including completion of associated BIA, BCP and required recovery testing Operational Resilience Support the implementation of Regulatory Requirements and evolving requirements from other regulators. Incident Management Facilitate P1 & P2 incidents for the entity to restore critical services by driving the incident to resolution through engagement of appropriate business and technical resources. Human Resources Management of User Access Management Team #LI-NP1

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3
Langue / Niveau :
Anglais : Langue maternelle

2026-115194 - Fund Accountant M/F

Wed, 14 Oct 2026 13:25:03 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Finances / Comptabilité / Contrôle de gestion
Type de contrat : CDI
Description du poste :
Fund Accountant Location: 700 Boul. René-Lévesque Ouest, Suite 300 Montréal QC H3B 1X8 Job Type: Full time, Permanent position Job Title: Fund Accountant – Fund Accounting Department: Fund Services CACEIS is the asset servicing banking group of Credit Agricole dedicated to asset managers and institutional investors. Through offices across Europe, North and South America and Asia, CACES offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services. CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024) By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities. To ensure continuity of service to newly acquired North American clients as well as operational activities carried out by CACEIS, such as Fund Administration services, CACEIS Canada is looking for a Fund Accountant to join our Mutual Fund Accounting Team. What will you do? Produce consistent and accurate prices for your allocated funds, meeting tight deadlines within service level agreements. Manage feedback to/from departments that will have input into NAV deliverables to ensure client deliverables and quality standards are met. Build strong working relationships with other internal departments such as Quality Assurance, Shareholder Services, Transaction Management, Operations Control, Financial Reporting, Compliance and Information technology. Ensure effective process controls are implemented and evolve them as necessary; escalate issues to management as appropriate. Monitor reporting flows in production: analyzing functional anomalies by carrying out the necessary investigations to provide corrective actions or the necessary and relevant justifications. Configure client requests for standard reporting and analyze client requests to set up specific reports in coordination with the sales teams. Coordinate tasks related to this activity carried out by other teams at CACEIS. Manage recurring weekly, monthly, and quarterly reporting cycles, including KPIs, outstanding settlements etc. Assist with the review and resolution of cash and securities breaks by coordinating with relevant teams to close outstanding items. Monitor and manage the shared inboxes to ensure timely handling of client and internal queries

Ville : Montréal
Niveau d'études minimum : Bac + 3 / L3

2026-116498 - Risks Manager, Change Lead and Governance, Risks & Controls, General Secretary & Controls M/F

Wed, 14 Oct 2026 11:28:04 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Gestion des opérations
Type de contrat : CDI
Description du poste :
What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. Risks & Controls team works across 1LoD business units, technology and support functions in providing management with an informed opinion on the effectiveness of controls they operate to mitigate material risks. Risks and Controls team is responsible for strengthening the 1st line of defense by ensuring permanent controls dedicated to the operational and IT teams, which include the monitoring of execution incidents, the review of the business risk mapping and the 2nd level controls. Risks & Controls Team is a global function responsible to: Execute the Enterprise Operations Risk Management (EORM) Framework limited to specific programs in order to determine and report an independent point of view of the “Operational Risk Profile” , and escalate issues as required. Challenge the business on their understanding of the risks and adequacy of the controls, inclusive of proactive risk management. Review and provide assurance that the Operational Risk management practices in the respective businesses are effective, meet CACEIS’s enterprise level requirements, and are followed consistently across the business. Consult and advise on the design of risk management practices within the Business to effectively identify and mitigate operational risks. Perform rootcause deep dive on Operational Risk Events, identify process and control gaps, validate action plan proposal for risk mitigation and action plan governance. Providing change management support for design/enhancement to address risk issues and identification of best fit model In addition to the above, this role will be responsible to drive data analytics from the capacity of Risks & Controls by retrieving various data sources and analyse the data using statistical techniques to find opportunities for process optimizations, process efficiency, cost savings and risk reduction. Region: Malaysia Working hours - 9:00AM – 6:00PM #LI-NP1

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3
Langue / Niveau :
Anglais : Langue maternelle

2026-113259 - Manager, Reconciliation M/F

Mon, 12 Oct 2026 22:15:09 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Gestion d'Actifs
Type de contrat : CDI
Description du poste :
What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a center of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. You will be responsible to manage the day-to-day processing of reconciliations including Asset and Cash accounts on a daily basis via Reconciliation tools and manual platforms to ensure all risks are being accounted for and highlighted. As a control function, the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset. In addition, you will also be responsible in driving the team to ensure that Reconciliations are maintained at the highest standards, managing stakeholder engagements, and driving the change/people agenda. You will be performing analysis on breaks root cause, to drive the reduction in outstanding items & providing excellent breaks management. You will be supporting Europe region with working hours of 9:00am – 6:00pm or 10:00am – 7:00pm, Malaysia time. However, flexibility is required to support business needs. What will you do? Lead employees using performance management, manage capacity planning, new staff onboarding and provide oversight and direction to the employees in the department in accordance with the organization's policies and procedures. Liaise with Risk & Compliance Department to ensure policies and procedures pertaining to Operations controls are appropriately implemented. Support and ensure integrated approach with the segment strategy, new product development and relationship management counterparties, client service professionals and oversight. Report, escalate and ensure aged breaks are closed or appropriately tracked until resolution with best practices and effective management of escalation of reconciliations breaks. Mitigate financial/reputational risk by ensuring appropriate structure, resources, procedures and controls are developed and maintained in compliance with regulatory requirements or company policies. #LI-MS1

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3

2026-116405 - Manager, Invest Restrictions Monitoring, Fund Administration M/F

Mon, 12 Oct 2026 10:51:24 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Financement et Investissement
Type de contrat : CDI
Description du poste :
What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. Region: Luxembourg Working Hours: 9 am to 6pm What will you do? The escalation points for the team if there are any issues arises. Manage risks by proactively identifying potential issues and mitigating them; ensure satisfactory audit results and train team continuously on accurate operational procedures. Build a high-performance team by hiring, training and developing them to deliver on overall operational goals; provide ongoing feedback and conduct formal performance reviews on a semi-annual basis; ensure Business Recovery Planning is conducted and tested on a regular basis. Provide strong leadership through promotion of values, communicating high quality standards and developing yourself against the leadership model. Management of resources to ensure that all tasks are completed to ensure high quality (timeliness & accuracy) of all services deliverables are met within the deadlines and Service Level Agreements (SLA). Be accountable for ongoing client satisfaction by ensuring their needs and expectations are met through service excellence; act as the point of contact for escalated client issues and ensure they are resolved; participate in weekly/monthly oversight calls. Deliver on operational effectiveness by managing the performance of the team against goals and providing continuous improvement ideas. #LI-NP1

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3

2026-116383 - Client Operations Officer, MDS Pricing, Master Data Services M/F

Mon, 12 Oct 2026 03:21:13 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Gestion des opérations
Type de contrat : CDI
Description du poste :
What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. Reporting to the Manager, MDS Pricing team, you will be responsible for the timely and accurate completion of security pricing valuation. You will be supporting Global business with 8 working hours a day. Shift hours would be on rotational basis and starts between 7:00am MYT to 12:00pm MYT. What will you do? Responsible for the day-to-day deliverables: Delivery of portfolio securities valuation for fund administered including Security Pricing, FX & Interest Rates, Stale Price Analysis, Customer Support, EUCs Update Accountable for Global Servicing from operating location (includes shifts and work on bank / legal holidays and weekend when required) Maintain statistics up to date (including daily team checklist update) Maintain organizational relationship with Management line Ensure effective resolution of enquiries Escalation of issues & problems Ensure effective resolution of enquiries #LI-NA1

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3

2026-116382 - Senior Client Operations Officer, Middle Office, Investment Management Services M/F

Mon, 12 Oct 2026 03:13:08 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Gestion des opérations
Type de contrat : CDI
Description du poste :
What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. The Middle Office team at CACEIS Malaysia provides critical middle office support to asset managers and institutional clients, ensuring accurate trade processing, position keeping, cash management, corporate actions, and regulatory reporting across multiple asset classes. The team operates within a strong control environment, delivering timely and compliant services that underpin client investment objectives. The Client Operations Officer supports the daily execution of middle office and position keeping activities, ensuring the accurate capture, validation, and reconciliation of trades, positions, cash, and valuation data across systems. The role performs routine operational tasks, investigates and resolves data discrepancies, and collaborates with internal stakeholders to maintain operational stability, data integrity, and timely delivery of downstream reporting and client outputs. The Middle Office (MO) team is responsible for validating, reconciling, and maintaining the integrity of trades, positions, cash balances, and valuation data across systems. The MO team acts as a key control function to ensure operational data is accurate, complete, and timely for downstream reporting, client servicing, and regulatory purposes. Operating in a controlled, high-volume environment, the MO team provides detection and resolution of breaks or inconsistencies arising from trading activity or system processing. The team collaborates closely with front office, upstream data providers, accounting, IT, and support functions to ensure data consistency and mitigate operational risk. As part of the broader investment operations ecosystem, the MO team supports strategic and regulatory initiatives by ensuring reliable operational data that underpins reporting, risk management, and decision-making. Region: APAC Working Hours: 9:00am - 6:00pm #LI-NA1

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3

2026-116330 - Intern M/F

Fri, 09 Oct 2026 12:54:52 Z

2026-114876 - Associate Director, Tax Services - Custody M/F

Thu, 08 Oct 2026 22:09:31 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Gestion d'Actifs
Type de contrat : CDI
Description du poste :
What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. As Associate Director in Custody – Tax Operations, you are responsible to build and lead our Tax Services department to ensure its smooth operations across multiple markets to deliver upon CACEIS’ strategy for a global follow the sun philosophy in delivering best in class service to our clients. Region: France Working Hours: 9:00AM – 6:00PM What will you do? To ensure review and submit relevant tax documents and forms to our agents to ensure clients’ tax status are up to date and in adherence to market requirements To connect with the relevant tax authorities and adhere to the relevant tax guidelines and rules thereby always ensuring our clients’ full compliance to the requirements. Design, implement and maintain frameworks for tracking and control of the processes surrounding the tax operations space and identify opportunities to optimize the operating model. Ensures well delivery of services in line with business objectives that aligned with key metrics and organisational goals leveraging operational data in driving business decisions and team performance. To engage and support our clients on relevant queries on tax matters and engage with relevant stakeholders such as account managers, client service teams and adjacent operations teams where required in a timely manner. Build a high-performance team by hiring, training and developing them to deliver on overall operational goals; provide ongoing feedback and conduct formal performance reviews on a semi-annual basis; ensure Business Recovery Planning is conducted and tested on a regular basis. Working alongside peers from other locations of Global Custody, to actively contribute in ideas and influence stakeholders in shaping the strategic priorities of the global function surrounding operating model, frameworks of control and governance, and product enhancement roadmap. Effectively and collaboratively identify, escalate, mitigate risk, conduct and compliance matter #LI-MS1

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3

2026-114829 - IT production support analyst M/F

Thu, 08 Oct 2026 22:09:30 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./IT, Digital et Data
Type de contrat : CDI
Description du poste :
CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients. As part of its growth, CACEIS is looking for IT production support analyst to support its follow the sun operations in Canada on many business areas (Fund services & administration, Custody & Cash Clearing) IT production analyst will work side by side with the business support areas as well as their IT Lines headquarters (in Paris and Luxemburg for some). They will often interact with the quality-of-service team (in charge of the overall production stability) as well as infrastructure & service providers and also data feeding vendors. Main responsibilities: Support business operations area on functional issues raised on their areas by improving or performing systems configurations in order to resolve them with the help of the necessary providers / vendors or IT teams. Quality and support to solve technical incidents (Minor and major incident) for infrastructure support- and the related providers. All of it in accordance with group processes and procedures. Monitor, analyze and reports root cause of system/ production disruption and include recommendations to prevent the reoccurrence of glitches and defects with the help of the necessary providers / vendors or IT teams. Monitor and test functionally the applications perimeter used in the business area. Keep communication and information up to date to their business users and also other IT teams as well as operational risk (through the major incident process) Be aware and participate to change management/release planning to follow on a day to day / week to week basis any possible disruptions of production on given perimeter. Coordination of testing and sanity checks during weekend changes and releases as well as daily IT operational checks. Enrich procedures & documentation about production issues and resolved case. Keep processes around production support at his best possible efficiency.

Ville : Montréal
Niveau d'études minimum : Bac + 3 / L3
Langue / Niveau :
Anglais : Opérationnel

2026-116332 - Intern M/F

Thu, 08 Oct 2026 16:00:16 Z

2026-114833 - Manager, Corporate Premises, Procurement, and Occupational Safety & Health M/F

Wed, 07 Oct 2026 08:46:15 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Gestion d'Actifs
Type de contrat : CDI
Description du poste :
What is the opportunity? We are seeking an experienced Procurement Manager to lead and continuously enhance the company’s procurement function. This role is responsible for establishing robust procurement governance, driving strategic sourcing initiatives, delivering commercial value, strengthening supplier/ vendor partnerships, and ensuring compliance with internal policies and regulatory requirements. While the primary focus will be Procurement, this hybrid role will also support broader Corporate Premises initiatives including facilities management, workplace projects, business continuity, environmental initiatives, and occupational safety & health governance to ensure an integrated workplace management approach. This is a high-impact role for a commercially driven professional with excellent stakeholder management, negotiations and analytical skills who is passionate about driving operational excellence and continuous improvement across the organization. What will you do? 1. Procurement & Strategic Sourcing Lead end-to-end procurement activities including sourcing strategy, RFI, RFP, RFQ, supplier evaluation, commercial negotiations, contract award and contract execution. Develop and implement procurement strategies that optimize cost, quality, service and risk while supporting business objectives. 2. Contract & Vendor Management Lead supplier onboarding, performance management and governance activities. Establish supplier performance scorecards and periodic business reviews. 3. Corporate Premises Support Support procurement activities relating to facilities management, workplace services, office renovations and capital projects. Provide commercial support for workplace transformation initiatives and strategic facilities projects. 4. Occupational Safety & Health (OSH) & ESG Support Support procurement compliance with Occupational Safety & Health requirements. Ensure contractor selection and procurement specifications incorporate appropriate safety and regulatory requirements. 5. Stakeholder Engagement & Governance Build trusted partnerships with business leaders to understand procurement requirements and deliver commercially effective solutions. Influence stakeholders across all levels of the organisation to strengthen procurement governance and encourage early procurement engagement. Act as the procurement subject matter expert for Malaysia 6. Managerial Excellence Lead procurement planning, governance and performance management across the function. Develop procurement policies, procedures, templates and standard operating practices. 7. Procurement Planning and Continuous Improvement Continuously assess procurement processes and identify opportunities to simplify, automate and standardize workflows. Stay informed of procurement best practices, regulatory developments and emerging technologies. #LI-LC1

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3

2026-116221 - HR Business Partner (12 months contract) M/F

Wed, 07 Oct 2026 06:13:42 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Ressources Humaines
Type de contrat : CDD
Description du poste :
What is the opportunity? CACEIS Malaysia Sdn. Bhd. has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations, and Private Equity & Real Estate Solutions. As a center of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. At CACEIS Malaysia, our HR team is dedicated to driving a high-performance culture, fostering employee engagement, and enabling business growth through strategic people initiatives. As a HRBP, you will partner with CACEIS Malaysia leaders in the planning, development and enablement of an agile, adaptable and highly competent workforce at all levels. Leads support to Senior HR Business Partners on the integration of talent management initiatives relative to annual processes. Ensures effective and collaborative relationships within HR and the supported businesses and other functional partners. Will also assist with more complex or sensitive day to day people issues. This position acts as a single point of contact within designated business units for all people related issues and is a people champion ensuring people are always high on the business agenda. Assists in overall CACEIS Human Resources initiatives. Working hours: 9:00AM – 6:00PM #LI-SK

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3

2026-114782 - IT Risks Manager, Risks & Controls, (Permanent) M/F

Mon, 05 Oct 2026 22:14:48 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Gestion des opérations
Type de contrat : CDI
Description du poste :
What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. Risks & Controls team works across 1LoD business units, technology and support functions in providing management with an informed opinion on the effectiveness of controls they operate to mitigate material risks. Risks and Controls team is responsible for strengthening the 1st line of defense by ensuring permanent controls dedicated to the operational and IT teams, which include the monitoring of execution incidents, the review of the business risk mapping and the 2nd level controls. By joining the Risk and Controls team dedicated to the Information Systems and IT Security sectors, you will be in charge of managing operational incidents in coordination with IT, carrying out 2.1 controls and reviewing the IT risk mapping, in coordination with the second line of defense. More specifically, this team aims to monitor IT incidents that have an impact on operational activities and their proper recording in reference tools, you monitor the quality of Service provided by the IT teams and systems by providing regular information on trends and performance to the manager of the Information Systems and IT Security sectors. You may be required to coordinate the resolution of crisis situations impacting operational activities. You bring your expertise in solving complex or new problems with a strategic scope or for clients. You will play a role as a referent in your field of expertise within CACEIS. Region: Malaysia Working hours - 9:00AM – 6:00PM #LI-NP1

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3
Langue / Niveau :
Anglais : Langue maternelle

2026-113459 - Associate Director, FA - PERES Operations M/F

Sun, 04 Oct 2026 22:11:54 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Financement et Investissement
Type de contrat : CDI
Description du poste :
What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. CACEIS Investor Services PERES is a third-party fund servicing business delivering specialist corporate fund administration, fund accounting, transaction management and shareholder services to Private Equity, Real Estate, Infrastructure Funds and other PERES Structures. Working hours: 9:00AM-6:00PM Region: Europe What will you do? People Management Driving people initiatives through the formulation of development plans with the team managers to build talent pipeline. Set clear expectation and goals. Provide regular feedback and encourage the employees. Acknowledge and appreciate employees' contribution. Support career growth and advancement. Project Management Driving key projects for the department with the Business Analyst and operation teams and acting as escalation point for key risk areas within a project. Provide clear roles, responsibilities and expectation. Foster a collaborative and supportive team culture. Anticipate and manage changes to project scope or requirements. Continuously monitor and improve project quality throughout life cycle. Developing future plans Anticipate growth and changes, devise plans to adjust and to build a sustainable operating model in the long term. Identify future risks and uncertainties associated with future plans. Define strategies and initiatives to address key challenges and opportunities. Use SWOT analysis to inform future strategies and decision-making. #LI-MS1

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3
Langue / Niveau :
Anglais : Opérationnel

2026-116077 - Senior Banking Accountant M/F

Thu, 01 Oct 2026 09:14:37 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Gestion d'Actifs
Type de contrat : CDI
Description du poste :
What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. Working hours: 9 am to 6 pm Region : Malaysia What will you do? Corporate accounting Participate in GL account keeping Receive, record and pay supplier invoices, expense reports Prepare intra-Group invoices Prepares & monitor Balance Sheet Reconciliation Perform monthly GL account keeping actions relating to all the Balance Sheet & Profit & Loss Handle the accounting treatment of payroll expenses Handle the accounting treatment and monitoring of fixed assets Produce monthly financial statements under local and IFRS standards: timeline, closing entries, analyses of financial statements, etc. Produce the annual financial statements and append them to the related accounts Contribute to the production of the management report Tax treatments Prepare annual tax returns Produce tax filings such as: corporation tax, e-invoicing, Stamp Duty and other tax related filings. Ensure coherence between the various accounting and tax outputs Group Prepares and submit monthly inter-group reconciliations Prepares and submit monthly reporting to Group Finance Consolidation Define user needs in the framework of "regulatory Others Participate in writing operational procedures and operating methods Ensure regulatory and accounting watch activities monitoring within his/her scope of action Define user needs in the framework of "regulatory" IT or projects affecting finance accounting Respond to enquiries from other CACEIS business units that come under his/her scope of activity Define user needs in the framework of IT projects Contribute to the optimisation of the regulatory report production process Depending on the specific characteristics of the local market and his/her functions, the "Banking Accountant" may be compelled to perform the following tasks:

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3

2026-113437 - Business Analyst, Client KPI Reporting (12 months contract) M/F

Tue, 29 Sep 2026 04:39:33 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Finances / Comptabilité / Contrôle de gestion
Type de contrat : CDD
Description du poste :
What is the opportunity? CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC investor Services’ European business and Malaysia centre of excellence. As a centre of excellence, the team in Malaysia provides asset services, custody and payments for clients in Europe (Belgium, Ireland, Luxembourg, Switzerland and United Kingdom) with a global operating model that maximises efficiencies across time zones, supports 17/5 operational capability with follow the sun model, enhances scalability of our global operations and the implementation of standardized processes. Region: Lux Working hours: 10:00AM – 7:00PM Contract period: 12 months What will you do? Responsible for monthly client KPI reporting cycle including data collection (structured and unstructured data), data validation, report production and review. Use of VBA macros, SQL, Microsoft Access database, KPI Datamart (Oracle) to generate monthly client KPI, MIS Client Reporting. Maintenance of EUC, Microsoft Access Database and SQL to update changes according to client request. Work closely with respective Global Client Operations business lines, ensure data and information received and obtained from business SME, business applications are complete, accurate and delivered on time. Meet with global client managers to discuss new client reporting requirements and change requirements. Set up new Client KPI report in Olis Dig Dash. Gain a thorough understanding of metric production and ownership across all locations and work with stakeholders to centralize and standardize the reporting indicators to ensure global consistency and best practices. Work closely with other business teams on the data collection, analysis and preparation of various ad hoc requests for management insights with Agile methodology. Actively collaborate with IT development teams and operational teams to automate data collection processes and management. Develop and review End Users Systems (EUC) in collaboration with stakeholders. Assist in formalizing operational procedures and documents tasks. #LI-MS1

Ville : Cyberjaya
Niveau d'études minimum : Bac + 3 / L3

2026-115892 - Client Support Officer, Fund Distribution Services M/F

Mon, 28 Sep 2026 06:57:10 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Gestion d'Actifs
Type de contrat : CDI
Description du poste :
What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. Region: APAC Working Hour: 9:00am – 6:00pm (Malaysia time) Required: Ability to speak, read and write in Mandarin and Cantonese professionally What will you do? Point of contact for servicing clients and interacting with the market and other providers. Manage a designated portfolio of client relationships across the fund distribution servicing spectrum, including Transfer Agency, Fund Administration, Custody, Cash and FX-related enquiries. Provide high-quality investor and distributor experience, managing and resolving enquiries relating to fund information, business rules, trade processing, subscriptions/redemptions, cash movements, reconciliations, stock transfers, contract notes, statements and other day-to-day servicing matters. Coordinate with relevant local and global operational teams and stakeholders, including Transfer Agency, Fund Accounting, Custody and other service providers, to investigate issues and facilitate timely resolution. Govern overall service delivery to clients, drive improvement of service quality. Perform proactive service for a designated portfolio of client relationships across product base. Fostering a client centric mindset throughout the teams. Document opportunities, prioritize and lead enhancements to Client Experience, thereby support client retention objectives. #LI-NA1

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3

2026-115883 - Assistant Manager, Operation Support, Fund Administration (OPSU) M/F

Mon, 28 Sep 2026 04:57:45 Z

Entité : CACEIS est un établissement bancaire, filiale du groupe Crédit Agricole spécialisé dans les services financiers aux sociétés de gestion et investisseurs institutionnels. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. CACEIS est un consolidateur du marché européen de l'asset servicing et affiche une activité en croissance régulière. Le groupe détient plus de 5 900 milliards d'actifs en conservation et plus de 3 700 milliards d'encours sous administration (chiffres au 31 décembre 2025). En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap.
Type de métier : Types de métiers Crédit Agricole S.A./Finances / Comptabilité / Contrôle de gestion
Type de contrat : CDI
Description du poste :
What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. As an Assistant Manager, OPSU, you will manage a team that is accountable to assist and support production and users, in particular by harnessing his/her expertise and by providing training. He/she is responsible for the continuous improvement of business processes and their quality reporting. Finally, he/she takes charge of or oversees technical-functional topics in relation to the business line. Region: Europe Working hours: 9:00AM – 6:00PM What will you do? Project Management - Write and/or assist with writing all types of deliverables, as a project manager or contributor, linked to project management (schedule, statement of requirements, test specifications, etc.), change management or trainings (facilitate internal or external training, write training materials and, in some cases, write exams and their answer keys, etc.) User assistance and support - Provide assistance and support to his/her team and to any other CACEIS unit in the framework of one-off or recurring events (implementation of new products or services, complex portfolios, seasonal activities, temporary assignment, etc.) Production tracking - May monitor the proper integration of flows or production activities through appropriate applications and handle corrective actions and alerts if there are malfunctions. Quality & management of business processes - Administer and support all types of knowledge bases and all documentation for the business line (procedures, operating methods, processes, operational descriptions, etc.), in particular by monitoring his/her activity. Take responsibility for the continuous improvement of processes and their related procedures, by leveraging his/her knowledge of them and overseeing the necessary actions, which may or may not be cross-functional. #LI-LC1

Ville : Putrajaya
Niveau d'études minimum : Bac + 3 / L3
Langue / Niveau :
Anglais : Opérationnel